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EXCELLENT
Based on 16 reviews
Kyle Fitches2024-04-29Absolutely brilliant service from them, had an in depth message from them explaining what parts I'd need to the fine details of my next project installing an SDIK. Encountering a problem I messaged them and within the hour a message back offering as much help as they could. Fantastic aftercare of there products will definitely be using there products for future projects!
Martin Sprake2024-03-06Absolutely amazing customer service, cannot recommend highly enough. Dropped a message asking about a HPA engine, within a few hours said engine was found and ready for posting. Went above and beyond with finding it and furnishing me with host of information to help me on the way. Will definitely use again Thanks very much
Hugh “Var” Keegan2023-12-02Where to start? From the very first time I contacted MancraftUK they have been nothing but exceptional in trying to help me get back to my first game day in over four years. My regulator had been in some serious need of a service and some repairs which I just couldn't handle. They allowed me to use some of thier own gear so I could make it to the game day and truthfully I didn't think I was going to make it. The regulator which is now fixed and working amazing again will be a backup because I couldn't help but get thier current regulator the MMR. Combined with some of my old parts and the new regulator, it is such a compact system which will allow me to hide it away in the stock and keep it safe. If you need anything, MancraftUK goes above and beyond trying to get you sorted out. I would certainly recommend to everyone. Many thanks, Hugh.
Pavels Bogdanovs2023-11-14Great service, quick and easy to do business with. 10/10
zen67anddoo2023-11-07I am pleasantly surprised by the exceptionally high standard of customer service provided by Mancraftuk. On a previous order, I purchased a "U-shape" regulator, and Mancraft made a strong commitment to ensure its long-term functionality. Consequently, I decided to reach out to them regarding a malfunction with the regulator. Mancraft, and Mancraftuk, dealt with the issue with the utmost professionalism and customer care. They promptly serviced the piece and returned it to me, along with new parts, including an SRS HPA engine. You might wonder what sets their customer service apart from others. Firstly, it's the level of communication, active listening, and a genuine understanding of the customer's needs. They not only found solutions but also provided thorough explanations. Such a level of professionalism is increasingly rare in today's market. What truly stood out was the extra mile they went by including a dozen CO2 capsules, which I had inadvertently wasted while trying to make the regulator functional. While this wasn't their fault, they still took care of this aspect. In summary, from a returned serviced part to a newly ordered part, I received both the regulator and the SRS engine, a dozen CO2 capsules, a morale patch, a fitting part, and a bag of candy as part of the Halloween "trick or treat" tradition. Mancraftuk provides excellent customer service with a high level of professionalism, exceptional commercial skills, and they have undoubtedly earned me as a loyal customer. How could one not be satisfied with their service and products? Thank you, Mancraftuk, for everything you've done!
Trix2023-08-17Brilliant service! With extra on top of that! 110% recommendation! Than you guys
Daniel White2023-08-01Amazing service provided by friendly staff. The products just speak for themselves high quality and well finished.
charlie “tricky” edgar2023-05-31The people at mancraft are an amazing group of people and I can’t recommend them enough truly amazing 😊
Temi Hillaire2023-03-01I contacted mancraft about fixing my broken gun sr15 I was referred to white wolf tech and build the person who helped me out was such a great person very professional and cool told me how things were was very straight forward fixed my gun and upgraded it for me and all the prices were the best won’t find cheaper anywhere else highly recommended will be back for sure
Liam North2023-02-21I recently purchased a hpa kit from Mancraft UK, There customer service was great very knowledgeable people, I will definitely be using them again for future builds.