Legal

Will you have any questions about regulations or legal information found on our website, do not hesitate to contact us.

The terms used in the document shall mean the following:

Seller – MancraftUK Ltd with the headquarter in Northampton, 23 Abington Grove NN1 4QW,

Company Number: 13482744
EORI: GB384928643000
VAT: GB384928643
UTR: 2742927494

Customer – a natural person aged 13 (thirteen), in case of not finishing 18 years old with a consent of his/her statutory representative, unless he/she has full legal capacity, also a natural person having no legal personality on whom applicable laws and regulations confer legal capacity, who uses the internet store mancraftuk.com and who places an order according to the following rules and regulations.

Consumer – a party who performs a legal action with an entrepreneur which is not connected with his/her business or professional activity.

Internet store mancraftuk.com / E-shop – internet store www.mancraftuk.com run by the seller via which the customer can purchase goods presented in the store

Goods – especially a wide range of pneumatic parts and components for RIF, as well as customized and not customized RIF, also know as airsoft parts ang guns.

Registration form – functionality of the internet store mancraftuk.com via which the customer, providing his/her personal and address data can open the user’s account thanks to which he/she can purchase goods

Basket – the list of the customer’s shopping chosen among the goods presented in the e-shop

Rules and regulations – the following Rules and Regulations of the internet store mancraftuk.com

Defect of the goods – both physical and juridical defects

Legislation – Consumer Rights Act 2015

The Act on the protection of personal data – Data Protection Act 2018

GENERAL TERMS

The purpose of general terms is not to exclude or limit the customer’s rights. In the event of a conflict between a provision of the rules and regulations with the aforementioned law, the priority has the laws, the other provisions remain in full force and to the extent permitted by applicable law.

The internet store mancraftuk.com is led by MancraftUK Ltd, with the headquarter in Northampton, 23 Abington Grove NN1 4QW.

The following rules and regulations are an integral part of the sale contract between MancraftUK Ltd and the customer. The following rules define: the sale of goods agreement, placing orders for available goods in the internet store mancraftuk.com, delivering ordered goods, paying for the ordered goods and for the delivery by the customer, the right of withdrawal, making and processing complaints.

The rules and regulation are directed to all customers of e-shop. The customer is obliged to respect all the provisions of the rules and regulations. The sale is based on the rules and regulations which are valid in the moment of placing the order. The customer is entitled to use the internet store mancraftuk.com for its intended purposes.

The customer can contact the seller’s Customer Service on e-mail: contact@mancraftuk.com especially to make complaints. Customer Service is available from Monday to Friday from 9:00 – 16:00 (UTC/GMT)

Information about the price which is given on the webpage of the internet store is valid from the moment the customer gets an e-mail message. When the order is completed the price will not be changed even if there might be some price changes in the e-store.

The photos of the e-store serve only as a presentation of the particular goods which they present.

Customers have the opportunity to buy goods via e-shop notwithstanding their registration fulfilling the registration form and creating a profile.

The condition of successfully placing an order is to provide personal and address data by the customer and providing phone number, e-mail address thanks to which the seller can contact the customer.

RANGE, REGULATIONS AND TERMS AND CONDITIONS OF USE OF E-SHOP

The customer needs to read the rules and regulations of the e-shop and accept it to use it. The customer is obliged to read the rules and regulations before he/she places an order.

The seller provides the customer the service to open an account mancraftuk.com e-shop.

The service enables the customer to use the functionality of the e-shop after logging in. The registration is voluntary and free of charge.

While registration, the customer fill in the registration form: personal data, billing data, delivery address and other essential information necessary to complete the order.

The provided information in the registration form should be true and accurate. If the information provided is not true, the seller has the right not to process the order.

The customer can close his/her account at any time, without providing the reason and free of charge. The customer should send an e-mail on: contact@mancraftuk.com with a request to remove the account with his/her email address.

To secure the safety of messages as well as data on the eshop, the seller declares to implement the appropriate technical and organisational measures, especially the measures which prevent to gain and modify personal data by unauthorised persons.

The customer is obliged to:

use the services offered by the seller to avoid harmful interference in the functioning of the e-shop especially by using appropriate software or hardware;

use the services offered by the seller according to the obligatory law in The United Kingdom,the following rules and obligations as well as generally accepted customs;

use the services offered by the seller without any disturbances for other customers and the seller, respecting their personality rights (including the protection of privacy) as well as other rights;

use all the text on e-shop only for personal use.

The seller can terminate the agreement for electronic use by removing the customer’s account with 14 days notice due to significant reasons such as using the e-shop in a violenting way. The seller can inform about the fact by traditional post or current e-mail. The customer’s account will be blocked and removed from e-shop.

Placing an order is possible only when chosen products by the customer are available in the warehouse. The seller will make every effort to complete the missing goods as quickly as possible. The missing goods will be removed from the e-shop without undue delay.

The seller reserves the right to have shortages in the warehouse due to the variety of goods presented on the internet shop mancraftuk.com. When the customer ordered a product which turned out to be unavailable, we suggest replacing the goods with the different one but the same value or return money for the missing product.

PLACING ORDERS

The customer needs to read and accept the following rules and regulations by ticking a designed place just before placing an order. If the customer does not accept the following rules and regulations, he/she is not allowed to purchase any products in the e-shop mancraftuk.com

The customer provides obligatory personal and address data while placing an order as well as consent to the processing of the provided data to complete the order by internet shop mancraftuk.com.

The customer has the possibility to place an order around the clock from Monday to Friday. The seller carries out the order within 5 days from the date of payment posting. If the customer chooses the option “cash upon delivery”, the order is carried out since the moment he/she placed the order. If the customer places an order during the weekend or on public holiday, the time to carry out the order is extended accordingly.

If the customer opens an account in the e-shop, he/she places an order via registration to his/her account, adding products to the basket and accepting the order.

If the customer does not open an account on the internet shop, the customer still puts the products to the basket, provides delivery information and follows other technical actions.

Placing an order in the internet shop mancraftuk.com is an offer to MancraftUK Ltd to conclude the contract of sale.

When the order is accepted, the customer receives confirmation of his offer (Confirmation of accepting the order for processing) via e-mail provided in the registration form or while placing the order.

In the future the customer can obtain access to such information as: confirmation of accepting the order for processing, sharing, securing all significant provisions of sales contract, is completed in the following way:

confirmation of accepting the order for processing is sent by e-mail from e-shop including the following: information about the ordered products, its prices, chosen delivery costs and method, the amount to be paid, payment method, information about the possibility to make a complaint along with downloadable Complaint Form, information about the right to withdraw from the contract along with the downloadable Return Form – reference to the Rules and Regulations also available to download.

Additional orders to completed orders which will be sent to be provided while placing an order or in the Registration Form address, paper warehouse document, an electronic PDF invoice as well as information about the right to withdraw the order along with the Return Form.

The provided ordered processing time is approximate. It is counted from the confirmation of accepting the order to processing until sending the parcel to the customer.

The customer has the right to cancel the order before he/she receives the confirmation that the order is sent. The cancellation of the order declaration should be e-mailed by the customer on: contact@mancraftuk.com

A proof of purchase is attached to each parcel (PDF electronic invoice or a VAT invoice at the customer’s request or a receipt).

Sale of the goods in the e-shop is available via the internet.

IV PAYMENTS

All prices quoted on this website are accurate at the time of publication, are quoted in pound sterling (GBP) and are shown including of value added tax (VAT). If your order is being dispatched to a destination outside the United Kingdom (UK) you will not be charged VAT. If your order is being sent to a country in the EU then the selling price will NOT include VAT. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country.

The prices provided in mancraftuk.com the e-shop do not contain delivery costs.

Delivery costs are given in the “Delivery cost” section. Furthermore, delivery costs of ordered products are provided on mancraftuk.com e-shop, before and at the moment of accepting and placing the order.

The price provided with each product is valid since receiving the confirmation of accepting the order for processing from e-shop.

Information about product price, product characteristics and significant properties is available on e-shop and is placed while the product is presented in the e-shop.

The customer has the right to choose one of the available forms of online payment: bank transfer, PayPal, Card Payment: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro

payment before dispatch – bank transfer, PayPal, Card Payment: Visa, Visa Electron, MasterCard, MasterCard Electronic, Maestro before shipping

Payment for the ordered goods is required before releasing the goods.

If the customer chooses to pay before dispatch, the payment must be done to one of our bank accounts within 7 following days counting from the date of the order. After that time, the order will be automatically deleted.

Payments via bank transfer should be done to one of the bank accounts but compatible with currancy chosen and provided in the mail confirming the order for processing. The customer is obliged to put the order number in the title of the bank transfer.

The final and valid price of the products and delivery costs are total amount of the order given in the basket while placing the order in mancraftuk.com e-shop by the customer.

The total amount of the order is the amount which the customer is obliged to pay and is the amount of the ordered goods as well as the delivery costs.

ORDER FULFILMENT AND DELIVERY METHODS

When the customer receives an e-mail that the order is accepted to processing – confirmation of accepting the order for processing as well as the confirmation of the payment, to order is started for processing.

The order completion period lasts 5 working days. When the customer chooses “payment before dispatch”, the order completion starts when the payment for the goods and delivery is in the Seller’s bank account. However, the order completion period might be longer because of possible difficulties due to reasons beyond the Seller.

The orders in the e-shop are executed in the received order.

Placing an order in the e-shop is possible around the clock, on all days of the week. Orders are processed by the seller within 5 days from the date of booking the customer’s payment or, in the event of choosing the cash on delivery option, from the moment the order is placed, unless a different date has been given at the time of placing the order. If the order is placed on a Saturday, Sunday or a holiday, the delivery time is extended by the time including non-working days, and the indicated deadline for the order proceeding time runs from the next business day after the end of the holidays.

The parcels are delivered by Post or a variety of different global courier companies. The customer chooses the delivery company. The shop however can change the delivery company or the delivery method in the situation the parcel exceeds the regulatory dimensional parcel weights.

All delivery company delivers parcels abroad. Parcels can be delivered only to the provided on the e-shop countries.

The customer should check the condition of parcel with his/her order while delivering.

If the customer does not collect the parcel on time, caused by the fault of the customer, the Seller will send the parcel again no sooner than the customer pays delivery costs.

If the customer does not collect the parcel on time, caused by the fault of the customer, and than the customer resigns from the ordered products, the Seller will transfer the money back for the parcel but not for the delivery costs.

VI. RIGHT OF WITHDRAWAL

According to the law, the customer has the right to withdraw from the sells agreement made in the e-shop mancraftuk.com without providing a reason.

If the customer wants to withdraw from the sells agreement, he/she should provide a written statement or send an e-mail to contact@mancraftuk.com within 14 days since collecting the order. The customer is informed about the right to withdraw from the sells agreement while placing an order and in the confirmation of accepting the order for processing, as well as in the Return Form. Documents are sent along with the confirmation of accepting the order for processing and with the VAT invoice by e-mail to the customer.

The customer can send a written statement to withdraw from the sells agreement in the Return Form provided to the customer with the order or download it from the e-shop and sent it to the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW Northampton or contact@mancraftuk.com

Return Form is available on the webpage of the mancraftuk.com e-shop in About – Shipping. It is downloadable and printable. In case the customer withdraws from the sells agreement, the agreement is considered invalid and the customer is discharged from any obligations.

Having received the written statement to withdraw from the sells agreement, within 14 days the seller is obliged to transfer the money back to the customer for the order but not for the delivery costs. The customer is obliged to confirm all personal data necessary to pay the money back.

The seller will not return money if goods were used and damaged by the customer and item would have to be refurbished in order to sell it again.

The customer, not the seller, pays for the return parcel to the e-shop.

The seller transfers money for the order using the same means of payment as the customer, unless the customer consents to a different way of payment according to the written statement to withdraw from the sells agreement, referred to st.2 above.

The customer is obliged to return the goods immediately, and no longer than 14 days from the date of withdrawal from the sales agreement. The customer pays for the return of the goods to e-shop.

The seller may refrain from repayment until the customer sends the goods back to the headquarter or sends a shipping confirmation. The customer has 14 days to send the goods back the the e-shop counting from the date of withdrawal from the sales agreement.

The customer should pack the return products in a safe way so that the products were not be damaged in transport. The returned products must be in unaltered state i.e. cannot bear any traces of use. The products must be returned in the complete state along with all provided documents with their sell to the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW Northampton

The customer is liable for diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature and characteristics of the goods.

The right of withdrawal from the distance contract does not apply to the customer when it comes to:

provided services: if the seller has fully provided the service with the customer’s consent who was informed before the service that after providing the service the customer loose the right to withdraw the contract,

the customized products which have been produced according to customer’s specifications,

goods which are liable to deteriorate or expiry rapidly

goods which are delivered in a sealed packages which after opening cannot be returned due to protection of the human health or hygienic reasons if the packaging was opened after delivering

goods which after delivering were inseparable attached to other goods by nature

EXCHANGING THE PRODUCTS

The customer is allowed to exchange the products within 30 days counted from the date of delivery. The customer can exchange the products for a different one available in the e-shop at the same or higher prices of the earlier purchased products. In such a situation, the customer covers the delivery costs for the returned goods to the e-shop. The customer also covers the delivery costs for the exchanged goods.

If returned goods should be packed in an appropriate and safe way so that the goods could not be damaged in transport. The returned goods must be in the unaltered state i.e. can not wear any traces of use i.e. can not be damaged. The goods should be returned completed along with the received documents and then sent to: MancraftUK Ltd, 23 Abington Grove, NN1 4QW Northampton.

If the chosen goods to be exchanged are of the same price as the earlier purchased goods, the customer covers only the delivery costs associated with exchanged goods. If the price of the chosen goods to be exchanged is higher than the earlier purchased goods, the customer is obliged to transfer the difference between the prices on the e-shop bank account.

The exchange procedure is immediate, but not longer than 14 days counting from the delivery of the purchased goods to the Seller as well as booking the delivery payments or the possible difference in prices of the chosen goods to be exchanged.

VIII COMPLAINTS

If the purchased products have defects, the customer has the right to make a complaint.

Complaints concerning production defects or incorrect measuring of the goods will be taken into consideration only if the goods are not used, are not damaged, are complete.

In case of delivering an incomplete order, the missing goods will be sent by the courier company at the shop’s cost shop.mancraft.com or the Seller reimburses the costs for the missing goods. However, if there are some missing goods in the order which cost is lower than the lowest delivery cost available in the e-shop mancraftuk.com, the Seller will reimburse the costs for the missing products within 14 days counting from a received email from the customer informing about the missing products. Such an email should be sent to: contact@mancraftuk.com

A complaint can be sent to the following e-mail address: contact@mancraftuk.com or send back along with the returned goods and the confirmation of purchase (purchase receipt or invoice) to: MancraftUK Ltd, 23 Abington Grove, NN1 4QW Northampton.

The complained of the product should be sent as a whole or in a quantity of the basic sales unit (e.g. 1 piece, 1 package, 1 pair).

The complaint should consist of the following information:

name and surname,

correspondence address,

e-mail address to which the reply for the complaint should be sent, if the customer wishes to receive the reply by mail

the date of purchasing goods

the order number

the type of the complained goods

the detailed description of the defect, the date of the discovered defect as well as the photo of the complained goods

the customer’s request and the preferred way of information the customer about the complaint

 

The Seller informs that there can be a max. 10% difference in colour between the batches parts. The difference in colours can not constitute the basis for a complaint.

The difference in colours of the goods displayed on a monitor in comparison to the realistic colours can not constitute the basis for a complaint.

The Seller responds to the complaints within 14 days counting from the receiving the complaints.

In case there are some documents and/or information missing in the form of complaint, the Seller will contact by e-mail with a request to complete the necessary documents and/or information immediately. In such a case, the time to respond to the complaint is counted from the date of submitting the missing documents and/or information.

If the complaint is positive, the Seller will return delivery costs for the returned goods in the amount of the lowest available delivery cost stated in the internet store www.shop.mancraft.com IX PERSONAL DATA PROTECTION

Customers’ personal data are processed by the Seller as the Administrator of personal data.

Providing personal data is voluntary but necessary to open an account, place an order without registration as well as the conclusion of the contract of sale.

The Seller takes the appropriate technical and organisational measures to ensure the security of personal data processed.

The Customer has the right to the access to his/her personal data as well as to the correction and erasure of his/her personal data. Data can be corrected or erased after logging into the account or in case of unregistered customers, the Customer can modify or erase his/her personal data sending the appropriate request to the Seller.

Customers’ personal data can be processed in order to conclude the contract of sale, the correct realisation of the electronically supplied services and to inform the customer about the goods the Seller provides.

Additional explanations concerning the security of personal data are included in “Privacy Policy” available on mancraftuk.com

INFORMATION CONCERNING SETTLING DISPUTES

The Seller informs that in case of disputes the customer has the right to judicial redress as well as out-of-court complaint and claiming rights.

The Seller informs that the aforementioned information does not constitute or restrict the possibility to choose and use judicial redress of dispute resolution by the customer.

XI. LICENSE

1. Exclusive rights to the content available within the internet shop shop.mancraft.com by the Seller, especially the name of the internet shop, the trademark, graphic elements which are part of it i.e. photos, products description, software as well as the rights in respect of database are protected by law and are entitled to the Seller or subjects with whom the Seller concluded the appropriate

2. The customer is entitled to use the aforementioned contents free of charge, as well as to use the contents in accordance with law and the contents widely shared by the customers within the internet shop shop.mancraft.com, but only in scope of personal use and only in order to use the internet shop around the whole world. The use of the contents in a different scope is acceptable only on the basis of an agreement given by the Seller in writing on pain of infidelity.

3. The customer, posting any contents within the internet shop mancraftuk.com especially graphics, comments, opinions or statements on the Account or in any other place in the internet shop provides the Seller non-exclusive, royalty-free license to use, store in the computer’s memory, change, delete, complete, publicly use and displayed, multiply and distribute (especially on the internet) the contents around the world. This includes the right to sub-license to an extent justified by the execution of the contract of sale or the agreement for the provision of services (including functioning and development of the internet shop mancraftuk.com) as well as authorisation to perform individually or by means of third parties dependable rights in the respect of preparation, adjustment, correction and translation of the works. When the customer is not entitled to provide the licenses, referred to in this paragraph, the customer will be obliged to receive appropriate licenses for the Seller.

XII. FINAL PROVISIONS

Deeming the particular provisions of the following Rules and Regulations invalid or ineffective do not affect on the validity or efficiency of the other provisions of the Rules. On the place of the invalid provision, a valid provision; which is the closest to the purposes of the invalid provision and the whole Rules and Regulations; will be applied.

The Seller reserves the right to change the following Rules and Regulations at any time.

The changes of the Rules and Regulations are valid with the moment of publishing them on the e-shop website. This does not relate to the orders and sales contracts completed before the implementation of changes to the Rules and Regulations. All the orders and sales contracts completed before the effective date of changes to the Rules and Regulations will be executed according to the Rules in the version in force at the time of placing an order or sales contracts.

The valid Rules and Regulations is published on the e-shop.

The Seller is not responsible for blocking the mail servers by administrators of messages to the email address specified by the customers and for removal and blocking the messsages by software installed on the computer used by the customer.

To the extent permitted by the applicable law, the Seller is not responsible for interruptions in functioning of the e-shop shop.mancraft.com caused by force majeure, unauthorised acts of third parties or incompatibility of e-shop with the customer’s technical infrustructure.

This Privacy Policy aims to show you how we use data, including in particular personal data, and how we collect, collect and store this type of data.

In addition, we want to provide you with information on the use of cookies on our website – mancraftuk.com

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1. What data and for what purposes are they processed?

– Order processing in the mancraftuk.com online store

In order to complete an order in the mancraftuk.com online store, it is necessary to provide the following personal data in the purchasing process:

name, address, e-mail address and telephone number;

if you want to receive a VAT invoice, it is necessary to provide the company name, address and active tax identification number.

– Cash back

In order to refund funds, in the event of a complaint or withdrawal from the contract, when the payment was made on delivery, it is necessary to provide the bank account number to which we will refund the funds. In the case of electronic payments or by traditional transfer, we will refund money in the same way and to the same account from which we received the payment.

– Creating a Customer account in the mancraftuk.com online store

In order to create a Customer account, it is necessary to provide the following personal data:

– name;
– surname;
– e-mail adress;
– address.

In summary, we use the above-mentioned personal data to process your online orders, withdraw from the contract and send you notifications about the delivery status or in case of any problems related to the services we provide. Additionally, we will use your personal data to manage your payments. We will also use your data to process complaints and display order history and any of your settings made after logging in to the Customer’s account, but we will not use them for any other purposes.

Providing the above-mentioned personal data is voluntary, but necessary to complete the order.

In addition, the law requires us to process your data for tax and accounting purposes.

Newsletter service.

If you are interested in receiving from Mancraft Michał Smalec. information about new products, promotions, trends and events at mancraftuk.com, you can subscribe to our Newsletter service. The Newsletter service is provided free of charge. After entering your e-mail address in the form, approving the declaration of reading and accepting our Privacy Policy and selecting your consent to receive commercial information from us via electronic means of communication, we will send you an e-mail requesting confirmation of your willingness to subscribe to the Newsletter.

However, you can unsubscribe from the newsletter at any time. It is enough that:

1) You click on the link contained in each e-mail sent as part of the Newsletter service.

2) You contact us: by letter or e-mail, informing us about resignation from the Newsletter service and withdrawal of consent to the processing of your e-mail address.

We will process your e-mail address as part of the Newsletter service until your consent is withdrawn.

Contact form

If you use our contact form, it is necessary to provide your e-mail address, first name and, optionally, telephone number. It is not necessary to indicate the telephone number in the form. As part of the Contact Form service, we store your data along with the message you sent us. We process your data in order to contact you regarding your inquiry.

2. Who is the Administrator of your personal data, in other words who is responsible for the processing of your personal data?

The Administrator is responsible for the processing of your personal data, in this case MancraftUK Ltd (hereinafter referred to as the “Administrator”).

Your personal data is processed by the Administrator in accordance with generally applicable provisions of law, including, in particular, Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and the repeal of Directive 95/46 / EC (General Data Protection Regulation – GDPR).

3. Where do we get your personal data from?

We have received your personal data directly from you. If, for example, you placed an order in our online store mancraftuk.com, then with your voluntary, prior consent, we have obtained your personal data to the extent necessary to complete the order.

We remind you that providing your personal data is completely voluntary, however, it is necessary to complete the order. In other words, failure to provide such personal data by you – due to the properties of the service provided – will prevent the execution of the order and the possible establishment, maintenance and use of your Customer Account.

If you have set up a Customer Account on our website mancraftuk.com, the Administrator processes your personal data, such as: name, surname and e-mail address in order to set up, maintain and use your Customer Account. Providing these personal data and consenting to their processing is completely voluntary, however, failure to provide (deletion) of this personal data, due to the properties of the service provided, is necessary in order to provide it.

4. How can I contact you regarding the processing of my personal data?

You can contact us regarding the processing of your personal data at any time and regardless of where you are. You can do this in two ways, i.e .:

by letter, writing to the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW, Northampton with the annotation: “PERSONAL DATA PROTECTION”;

by e-mail, by writing to the following e-mail address: contact@mancraft.com with the annotation: “PERSONAL DATA PROTECTION”.

5. Do you process my data for marketing purposes?

No, we do not process your data for marketing purposes, unless you expressly consent to it.

Remember, however, that consent to the processing of your personal data for marketing purposes is completely voluntary and it is not necessary to complete the order or to set up, maintain and use a Customer Account.

6. Do I have to agree to send me commercial information by e-mail?

If you want to receive commercial information from us, you must give your consent. Your consent to the processing of personal data by the Administrator in order to send you commercial information by electronic means is completely voluntary.

7. Where do we store your data?

We store the collected personal data in the European Economic Area (“EEA”). Each operation of transferring personal data is performed in accordance with generally applicable law.

8. Is my personal data adequately protected?

We undertake a number of technical and organizational measures to ensure the fullest protection of your personal data, including preventing the acquisition and modification of this data by unauthorized persons.

Your data is safe, incl. because we use SSL encryption.

We conduct an ongoing risk analysis to ensure that your personal data is processed in a safe manner, i.e. one that ensures, above all, that only authorized persons have access to the data and only to the extent that it is necessary for the purposes of their works. We make sure that all personal data processing activities are recorded and performed only by authorized employees and associates.

We use a variety of technical and organizational security measures to ensure the security of your personal data. We constantly monitor and improve the security measures we use. We assure you that your personal data is stored with appropriate security measures, and that only a limited number of people have access to them, who additionally have special access rights to this data.

9. Who do you share my personal data with?

We provide your personal data only to persons responsible for the implementation of your order.

Additionally, in strictly defined cases, your personal data is transferred to external entities. This is done each time on the basis of contracts for entrusting the processing of personal data and this applies, such situations as: the provision of payment services by a third party, courier services or accounting services.

Your personal data is not freely disclosed to third parties, in particular, it is not transferred to other entities in order to provide you with information or marketing materials of these entities.

10. For what period of time do you process my personal data?

The period of processing your data by us depends on the type of service provided and the purpose of processing. Most often, your data is processed for the duration of the service until the consent to the processing of your personal data is withdrawn or an effective objection to the processing of your data is submitted.

The period of processing your personal data may be longer if the processing is necessary due to generally applicable law.

After the expiry of the processing period, the data is irreversibly deleted or anonymized.

11. Do you process my data automatically, including by the so-called profiling?

Your personal data may be processed in an automated manner, including in the form of the so-called profiling, but it does not have any legal consequences for you. Profiling of personal data by Mancraft Michał Smalec consists in the automated processing of your data to determine certain information about you, such as personal interests or shopping preferences. Thanks to such analyzes, we are able to better match our offer to your needs.

The collected server logs (IP address, domain) are stored for an indefinite period and used to generate statistics helpful in administering the mancraftuk.com website. The summaries are collective and do not contain features that identify visitors to the mancraftuk.com website. Logs are not disclosed to persons unrelated to the management of the mancraftuk.com website. Based on the log files, statistics can be generated to help in administering the website.

12. Do I have any rights in relation to providing you with my personal data?

In connection with the provision of your personal data to us, you have a number of rights. First of all, you have the right to delete your personal data and the right to request the cessation of their processing. You can also request the rectification of your personal data or their change or restriction of the processing of such data.

You must also know that you have the right to object to the processing of your personal data. In addition, you have the right to obtain information from the Administrator whether your personal data is processed by us. You can obtain such information by post by writing to the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW, Northampton or by e-mail, by writing to the following address: contact@mancraftuk.com

You can also withdraw your consent to the processing of your personal data for marketing purposes, if you have previously given such consent. However, we would like to remind you that the processing of your personal data for marketing purposes takes place only with your express consent.

You can exercise the above-mentioned rights at any time by post by writing to us at the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW, Northampton or by e-mail by writing to us at the following e-mail address: contact@mancraft.com

You can also withdraw your consent to the processing of your personal data for marketing purposes, if you have previously given such consent. However, we would like to remind you that the processing of your personal data for marketing purposes takes place only with your express consent.

You can exercise the above-mentioned rights at any time by post by writing to us at the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW, Northampton or by e-mail by writing to us at the following e-mail address: contact@mancraft.com

Moreover, if you believe that your personal data is being processed incorrectly, you have the right to lodge a complaint with the President of the Personal Data Protection Office.

13. What should I understand by “Cookies” or “cookies”?

The website mancraftuk.com uses a technology known as cookies, also known as cookies. Cookie (plural – Cookies) is IT data, a small text file, saved by a website on your computer, phone, tablet or any other electronic device, containing data about your use of our website. Cookies are needed to facilitate the use of the website. However, you must know that cookies do not harm your computer or other electronic devices on which you browse our website mancraftuk.com.

We inform you that we use the following types of cookies:

Administrator cookies – means cookies placed by the administrator via the website mancraftuk.com.

External cookies – cookies placed by the administrator’s partners via the website mancraftuk.com.

Session cookies – they are stored on your electronic device and remain there until the end of the browser session. After the end of your browser session, the stored information is permanently deleted from the memory of your electronic device. We inform you that the session cookies mechanism does not allow the collection of any of your personal data or any confidential information from your device.

Persistent cookies – they are stored on your device and remain there until they are deleted. Ending a browser session or turning off the device does not delete them from your device. We inform you that the persistent cookies mechanism does not allow the collection of any of your personal data or any confidential information from your device.

We use both our cookies and third-party cookies to collect statistics and user data in an aggregated and individual form, as well as analytical tools to optimize our website and present an offer interesting for you as a user.

We also use external cookies that monitor how you use other websites – so we can also share marketing materials on other websites / in other communication channels.

Administrator’s cookies are used for the following purposes:

1. adapting the content of the website to your preferences and optimizing the use of the website;

2.recognizing your electronic device and its location and displaying a website tailored to your individual needs;

3.adjusting the content of the website to your preferences and optimizing the use of the website – in particular, these files allow you to recognize the basic parameters of your device and display a website tailored to your individual needs;

4.analysis and research as well as audience audit by creating anonymous statistics that help to understand how you and other users of our website use it, which helps us to improve its structure and content;

5. ensuring the security and reliability of the website.

External cookies are used for the following purposes:

1.presenting multimedia content on our website that is downloaded from an external website, e.g. youtube;

2. collecting general and anonymous statistical data via analytical tools, e.g. Google Analytics;

3. presenting advertisements tailored to your preferences using an online advertising tool, eg Google AdSense;

4.use of interactive functions in order to popularize the website using social networking sites, incl. such as facebook.com, pinterest.com.

However, you must know that as a user of our website, you can disable the option of accepting cookies in your web browser at any time. You can also permanently delete cookies.

Changing the conditions of storing or receiving cookies is possible by configuring the settings of your web browser. However, this may cause some difficulties in using the website mancraftuk.com, Incl. by disabling or limiting certain functionalities of our website.

General Information

The Violent Crime Reduction Act 2006 (hereinafter referred to as ‘the 2006 Act’) received royal assent in October 2006. The principle sections of the 2006 Act that this guidance note is concerned with are 36 to 38; these sections contain provisions dealing with RIFs. In essence the 2006 Act makes it an offence to manufacture, import or sell RIFs, however historical re-enactment and airsoft skirmisher does have a defence.

What is ‘replica imitation firearm’

Section 38 of the 2006 Act defines a “realistic imitation firearm” as an imitation firearm which has an appearance that is so realistic as to make it indistinguishable, for all practical purposes, from a real firearm. “Imitation firearm” is also defined in section 57(4) of the Firearms 1968 as “any thing which has the appearance of being a firearm…whether or not it is capable of discharging any shot, bullet or other missile”.

What can be illegal

Section 36 of the 2006 Act gives the offences which can be committed:
36 Manufacture, import and sale of realistic imitation firearms
(1) A person is guilty of an offence if—
(a) he manufactures a realistic imitation firearm;
(b) he modifies an imitation firearm so that it becomes a realistic imitation firearm;
(c) he sells a realistic imitation firearm; or
(d) he brings a realistic imitation firearm into Great Britain or causes one to be brought into Great Britain.

Under 18’s

Section 40 of the 2006 Act amends the Firearms Act 1968 to make it an offence to sell an RIF to a person under the age of 18 years, and also for a person under 18 years to purchase an RIF. There are no exemptions or defences specific to historical re-enactment and airsoft skirmisher. It should also be borne in mind that under the Fireams Act 1968, there are other specific offences relating to imitation firearms.

Importing a RIF

If you purchase an RIF overseas and attempt to import it, then it may be seized by UK Border Force. Submission of documentary evidence demonstrating the defense cited above should be adequate to have the item restored to you. Contrary to what some groups/associations say, there is no ‘recognized list’ of importers, and each import detected is dealt with on a case by case basis.

Summary

If you are wanting to purchase an RIF, then you must:

1. Be over the age of 18 and belong to a historical re-enactment group of 2 or more people and have valid PLI in place.

or

2. Be over the age of 18 and have valid UKARA number

The onus of satisfaction for the above criteria is, however, placed on the seller of the RIF. As the purchaser, however, you should be prepared to submit documentary evidence of the above on request.

The airsoft defence is based on whether or not a person is a skirmisher. One of the measures put in place by retailers was the forming of a centrally recorded and maintained database. This system is managed by the United Kingdom Airsoft Retailers Association or UKARA. UKARA shares the database of registered skirmishers with the member retailers allowing verification that the purchaser is allowed to buy a RIF under the VCRA skirmisher defence. To qualify for the UKARA database, a person must skirmish three or more times over a period of at least 56 days, and typically at one site. The airsoft site they register at must hold Public Liability Insurance.

It is an offence for anyone under 18 to purchase an airsoft gun (realistic or otherwise) or to sell one to a person under 18. Gifting is not an offence, therefore a person over 18 can buy one for a minor.

Airsoft and the Policing & Crime Act 2017

From May 2nd, 2017, the Act introduces an exception from the classification for airsoft guns as firearms, so long as they meet certain criteria.

This means that airsoft guns (and it doesn’t matter how they are powered) are not firearms if they are designed to fire a spherical plastic missile that is no bigger than 8mm in diameter and they have a muzzle energy that is no greater than 1.3 joules if they can fire successive shots, often called “full auto”. However, this figure is raised to 2.5 joules if they can only fire individual shots i.e. single shot or semi-auto.

General Information

Standard UK shipping will be sent by DHLL, UPS or Parcel Force – depending on the weight and size.

Economic UK shipping will be sent by 2nd class Royal Mail.

We will do our best to despatch the package within 24 hours although at peak times, or when product is made to order this time might vary. Most of the standard parcels reach customers within 24 hours from date of dispatch.

Keep in mind that we do not control couriers directly and can not guarantee specific delivery time. Would you like to adjust your delivery option, you should contact courier company directly giving them tracking number provided by us. Delivery may be delayed by extreme weather and events and again is out of our control.

Shipping Abroad

If you order products from us for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes and we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order. You must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.

Cost of Delivery

The cost of delivery will be added to your order total. You can select your preferred method of delivery from the options displayed at the checkout. If the courier will be unable to deliver goods to a premises and the goods are returned to us, then the customer will be charged for the delivery back to MancraftUK and then charged for a second delivery.

Important

All deliveries must be checked by the receiver before signing for them. If the package is damaged in anyway either refuse to accept delivery or ask the delivery person to check the contents with you. You should only sign for the goods if you are satisfied. As packages are insured, we might find it impossible to claim if package was signed as delivered in good condition.

The customer has the right to withdraw from the sells agreement made in the e-shop mancraftuk.com without providing a reason.

If the customer wants to withdraw from the sells agreement, he/she should provide a written statement or send an e-mail to contact@mancraftuk.com within 14 days since collecting the order. The customer is informed about the right to withdraw from the sells agreement while placing an order and in the confirmation of accepting the order for processing, as well as in the Return Form. Documents are sent along with the confirmation of accepting the order for processing and with the VAT invoice by e-mail to the customer.

The customer can send a written statement to withdraw from the sells agreement in the Return Form provided to the customer with the order or download it from the e-shop and sent it to the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW Northampton or contact@mancraftuk.com

Return Form is available on the webpage of the mancraftuk.com e-shop in About – Returns. It is downloadable and printable. In case the customer withdraws from the sells agreement, the agreement is considered invalid and the customer is discharged from any obligations.

Having received the written statement to withdraw from the sells agreement, within 14 days the seller is obliged to transfer the money back to the customer for the order but not for the delivery costs. The customer is obliged to confirm all personal data necessary to pay the money back.

The seller will not return money if goods were used and damaged by the customer and item would have to be refurbished in order to sell it again.

The customer, not the seller, pays for the return parcel to the e-shop.

The seller transfers money for the order using the same means of payment as the customer, unless the customer consents to a different way of payment according to the written statement to withdraw from the sells agreement, referred to st.2 above.

The customer is obliged to return the goods immediately, and no longer than 14 days from the date of withdrawal from the sales agreement. The customer pays for the return of the goods to e-shop.

The seller may refrain from repayment until the customer sends the goods back to the headquarter or sends a shipping confirmation. The customer has 14 days to send the goods back the the e-shop counting from the date of withdrawal from the sales agreement.

The customer should pack the return products in a safe way so that the products were not be damaged in transport. The returned products must be in unaltered state i.e. cannot bear any traces of use. The products must be returned in the complete state along with all provided documents with their sell to the following address: MancraftUK Ltd, 23 Abington Grove, NN1 4QW Northampton

The customer is liable for diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature and characteristics of the goods.

The right of withdrawal from the distance contract does not apply to the customer when it comes to:

  • provided services: if the seller has fully provided the service with the customer’s consent who was informed before the service that after providing the service the customer loose the right to withdraw the contract,
  • the customized products which have been produced according to customer’s specifications,
  • goods which are liable to deteriorate or expiry rapidly,
  • goods which are delivered in a sealed packages which after opening cannot be returned due to protection of the human health or hygienic reasons if the packaging was opened after delivering,
  • goods which after delivering were inseparable attached to other goods by nature.

EXCHANGING THE PRODUCTS

The customer is allowed to exchange the products within 30 days counted from the date of delivery. The customer can exchange the products for a different one available in the e-shop at the same or higher prices of the earlier purchased products. In such a situation, the customer covers the delivery costs for the returned goods to the e-shop. The customer also covers the delivery costs for the exchanged goods.

If returned goods should be packed in an appropriate and safe way so that the goods could not be damaged in transport. The returned goods must be in the unaltered state i.e. can not wear any traces of use i.e. can not be damaged. The goods should be returned completed along with the received documents and then sent to: MancraftUK Ltd, 23 Abington Grove, NN1 4QW Northampton.

If the chosen goods to be exchanged are of the same price as the earlier purchased goods, the customer covers only the delivery costs associated with exchanged goods. If the price of the chosen goods to be exchanged is higher than the earlier purchased goods, the customer is obliged to transfer the difference between the prices on the e-shop bank account.

The exchange procedure is immediate, but not longer than 14 days counting from the delivery of the purchased goods to the Seller as well as booking the delivery payments or the possible difference in prices of the chosen goods to be exchanged.

Download: Return-Form.pdf