if your items are instock at time of order then they will usually be despatched within 1 working day with the shipping option you have chosen.If you have ordered a lead Tim item then the amount of day needed to get you item in willnbeed to be added to that handling time.

We want you to be happy with your purchase. Please check the goods before delivery and ensure that they are supplied correctly and in working order. If any of the goods prove to be unsuitable or not functioning correctly please contact our office within 7 days of delivery and return them within 14 days in the original packaging, with any free gifts and in an unused condition. Our tech team will attempt to repair or replace the item or arrange for a credit note against your account. All returns must be clearly labelled with a return Number ( which you can call us to be allocated a number ) any items returned to us without information or a number may be delayed in being processed. Under no circumstances are you to attempt repair yourself. If this is attempted we reserve the right to void any return statutory rights.

Please send all returns to the following address……..

Returns Department, Mancraft UK, Unit 8 Winston Avenue, Croft, Leicestershire, LE9 3GQ

once your order has been placed you cant change a delivery address online please call us 01455 285605 and we will happily change it manually for you 

you can log into your order at any time to see its progress, once it leaves our facility you will be emailed your tracking number so yiou can track the delivery

you are welcome to email us for any requirements you may have, however it can sometimes be faster to give us a call and speak to one of our staff members 01455 285605

our opening phone times are …

please contact us as soon as possible by email or phone so we can rectify the issue for you 

we ship to UK Mainland for all our products . but due to restrictions we can ship guns outside the UK however we can ship anything that isn’t a gun to must European countries 

Where we can we do try to send your order using the least amount of parcels that we can, however depending on volume we may require to ship in multiple parcels.